General Electric Dowty Field Services Representative in Jacksonville, Florida
GE is the world's Digital Industrial Company, transforming industry with software-defined machines and solutions that are connected, responsive and predictive. Through our people, leadership development, services, technology and scale, GE delivers better outcomes for global customers by speaking the language of industry.
Start your career on the right path. Join our results-oriented team at GE Aviation today!
GE offers a great work environment, professional development, challenging careers, and competitive compensation. GE is an Equal Opportunity Employer at http://www.ge.com/sites/default/files/15-000845%20EEO%20combined.pdf . Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
The Field Service Representative will be responsible for supporting the R391 Composite Propeller System, both on and off wing at the customer site. In this role you will be the product expert and focal point for providing assistance with troubleshooting, training, planning, and logistical issues to complete the contract work scope.
The Field Service Representative will be responsible for performing intermediate and limited depot level repairs in direct support of the customer.
The Field Service Representative will provide direction and assistance to work group in order to meet assigned objectives. In this role, you will work within defined parameters to make decisions, apply concepts to issues of moderate complexity, and resolve issues through immediate action or short-term planning.
In particular, you will :
Provide On-Site propeller maintenance inclusive of: Repairs, modification and preventative maintenance
Work scope includes both On-Wing and Off Wing repairs
Provide general technical direction and assistance to the customer in the operation, maintenance, repair, logistic support, and installation of GE products
Provide on-site interpretation of data and technical instruction
Provide Project Engineering, Program Management and Field Service management with complete and prompt information regarding status of programs, customer problems, failures, trends, and climate
Provide communication to Product Support and Field Service regarding all program activities and problems through regular, timely reports
Be responsible for reports, including: obtaining, interpreting, and communicating significant market intelligence and sales opportunities for both assigned programs and support
Assist customer in scheduling maintenance and workload
Assist in ensuring parts meet established schedules
Make recommendations on findings
Review effectiveness of maintenance actions in order to identify training needs
Anticipate requirements beyond those that immediately affect the program and assist in implementing actions to satisfy those requirements
Perform intermediate and depot level maintenance
Provide on-call and extended shift field service support
Conduct hands-on-training for Government personnel in aircraft operation, maintenance, and safety proficiency
Perform Certification release for equipment maintained Qualifications/Requirements:
Bachelor’s degree from an accredited university or college (Or a High School Diploma / GED with a minimum of 4 years of experience in a field service or maintenance position)
Minimum of 2 years of Aviation and / or aviation maintenance experience ELIGIBILITY REQUIREMENTS :
This role is restricted to U.S. persons (i.e., U.S. citizens, permanent residents, and other protected individuals under the Immigration and Naturalization Act, 8 U.S.C. 1324b(a)(3)) due to access to export-controlled technology. GE will require proof of status prior to employment
Ability and willingness to relocate to Florida after certification training and / or service multiple sites within the United States of America based on business needs and availability of assignment opportunities during training period
Training assignment locations may include but are not limited to :
Ability and willingness to be relocated globally depending on business needs
Provide on-call and extended shift field service support
Ability and willingness to obtain and maintain a security clearance while located domestically (at a US site) Desired Characteristics:
Bachelor’s Degree in Engineering from an accredited university or college, or equivalent knowledge and experience
Proven years of experience in a field service or maintenance position
Maintenance experience on the C130J platform & R391 Propeller system
Strong oral and written communication skills
Strong interpersonal and leadership skills
Proven analytical and quality improvement ability
Ability to interface at all levels of the organization, both internally and externally
C130J maintenance experience (US applicable)
‘Hands On’ repair experience and propulsion systems knowledge
Experience using Microsoft Office
Strong attention to detail
Self-starter comfortable working as a remote team member
Experience with military logistic / supply processes
Composite repair experience
Capable of managing multiple and varied tasks
Being a global thinker
Open to relocating anywhere globally Why join one great company when you can join many? We are more than 280,000 people with jobs that range from biochemist to finance specialist to wind energy engineer. We’re passionate about making life better with new ideas and technologies. We’re diverse, supporting our communities in more than 140 countries. Experience personal growth and competency development as part of the GE team. Around the world, we are helping build the healthcare, transportation and aviation of the new century. At GE Aviation, we are imagination at work. Whether we’re manufacturing components for our GEnx engines or driving innovation in fuel and noise reduction, the GE Aviation teams are dedicated to turning imaginative ideas into advances in aviation that solve some of the world’s toughest problems. Join us and you’ll find yourself in a dynamic environment where our ongoing, substantial investment in research and development keeps us moving forward and looking ahead. Here you’ll work collaboratively and across functions with the highest caliber talent, utilizing cutting-edge technology and processes. Whether it’s the next generation of ecomagination products or the future of aircraft engines, we’ve got the state-of-the-art resources to make those innovations a reality. If you’re passionate about aviation and looking for a career rich with challenges and unlimited opportunities for growth and advancement, then join GE in reengineering the sky through aviation innovations that will impact the globe for generations to come. To stay connected with exciting news and the latest job opportunities from GE businesses, follow us on twitter: @geconnections at http://bit.ly/geconnections Locations: United States; Florida