HCA, Hospital Corporation of America Collections Team Lead in Orange Park, Florida
General Summary: The Collections Team Lead is responsible for coordinating day to day activities for Collections operations.
Duties include but not limited to:
Maintain established departmental policies and procedures, objectives, patient, and customer service policies
Handle difficult patient and third party follow-up problems
Monitor pool inventories to ensure accounts are being worked and resolved timely.
Review and take action on high dollar accounts as directed.
Perform quality reviews as required by Parallon/SSC policy.
Assist team members with questions, concerns, and complaints from insurance companies, patients, and other personnel
Work as a liaison between team members and PAS staff
Establish working relationships with individuals at insurance companies
Assist manager with developing team goals and action plans
Assist with training of new team members
Practice and adhere to the “Code of Conduct” philosophy and “Mission and Value Statement”
Other duties as assigned
At least one year of related experience required.
Job: *Finance Acctg Billing Claims & Revenue
Title: Collections Team Lead
Location: Florida-Orange Park-Shared Services - Orange Park
Requisition ID: 08945-143393